Warranty
Service and
Upgrade Information
- We offer a one (1) year warranty against
manufacturing
defects
on all of our assembled circuit boards. Please contact us before
returning a unit
for warranty service.
- Kits assembled by the purchaser are also have a one
(1)
year warranty against component failure.
- Mechanical or accidental damage is not covered, such
as, you dropped
it on
the floor and then accidentally stepped on it.
- Breakage of components or damage caused by excessive
heat while
soldering during assembly of kits is not covered under
warranty.
- If you return a unit to us for warranty or
repair
service, you must pay the shipping costs from you to us, and we will
pay the
return shipping cost back to you. Please be sure to insure your repair
shipment to us, as we are not responsible for loss should the shipment
be lost in transit from you to us.
- We reserve the right to make improvements to our
products.
Our warranty does not require us to upgrade or replace any units
already sold. In some cases we may be able to add certain upgrades to
existing units. Such upgrades will be made on a case-by-case basis.
Please contact us for upgrade information and cost.
- For all warranty claims, please contact us by email
or
telephone before returning equipment for service.
- Out-of-Warranty repair service is at the rate of
$20/hour,
with a maximum charge of $50 per item, unless otherwise specified.
- Please contact us for additional pricing on custom
repair
services.
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